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When it came time for G&W Electric to discuss how to makes its new 371,000 square foot headquarters and manufacturing center in Bolingbrook, Illinois, more energy efficient, they contacted the ComEd and NiCor Gas New Construction Service. By working with the program early in design, this project...

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Everyone is a customer at one time or another. So what are your expectations? A recent Crain's Chicago Business to Business survey found seven key customer needs that make the difference when purchasing a product or service: 1. Personal Accountability. Customers are looking for a sales person to b...

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